BULL-BAIT DUMMY RUN

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Definitions

you take a whole bunch of questions which the public would be prone to ask and you'd be surprised how funny some of the questions are. "Well, I have a check here on the Farmers Bank of Des Moines and it is for $2,000 and I owe you $260, so if you could give me the change, why then I would be happy to buy. . . ." See what your cashier does. See what he says. See if he handles it at all. You find out the bulk of the cashiers sort of say, "Get out, get outhah!" That's not the proper public response. And therefore, your bull-bait dummy runs pay off because the bull-bait dummy run tests the personnel. The plain dummy run just tests the lines. (FEBC 10, 7101C24 SO III)