View source for SO 1 QUARTERLY SUMMARY

[[INDEX_A|A]] · [[INDEX_B|B]] · [[INDEX_C|C]] · [[INDEX_D|D]] · [[INDEX_E|E]] · [[INDEX_F|F]] · [[INDEX_G|G]] · [[INDEX_H|H]] · [[INDEX_I|I]] · [[INDEX_J|J]] ·
[[INDEX_K|K]] · [[INDEX_L|L]] · [[INDEX_M|M]] · [[INDEX_N|N]] · [[INDEX_O|O]] · [[INDEX_P|P]] · [[INDEX_Q|Q]] · [[INDEX_R|R]] · [[INDEX_S|S]] · [[INDEX_T|T]] ·
[[INDEX_U|U]] · [[INDEX_V|V]] · [[INDEX_W|W]] · [[INDEX_X|X]] · [[INDEX_Y|Y]] · [[INDEX_Z|Z]]
== Definitions ==

thousands of letters are received on the [[SO_1|SO 1]] [[LINE|line]] every month. Of these, the vast majority are pure [[THETA|theta]] good [[NEWS|news]] (95%). However, a tabulation of complaints, queries and requests (the remaining 5%) shows a very interesting [[PICTURE|picture]] of where situations [[LIE|lie]] that need to be handled. This [[DATA|data]] is extremely valuable to [[MANAGEMENT|management]] for isolating situations well before they [[BLOW|blow]] up and [[RAP|Rap]]. These summaries will be issued henceforth on a monthly and quarterly basis.
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