TERMINAL PEOPLE

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Definitions

organization is composed of terminals and lines. The terminals are there with a common purpose but they are united by lines. There are really then terminal people and line people in the organization. They're two different breeds of cat. It's all right to give a line person a place to sit down but don't let him sit there very long. They are in motion. They are running particles up and down lines. If there is nobody there to chase particles up and down lines and separate particles and spread them out and do this and that with them and make sure that the flow continues then nothing significant really ever arrives at the fixed positions. The fixed positions are necessary to handle traffic to change it, to get it into the organization and get it out of the organization. A person moving line particles would see that a person went to the next terminal. That's not a function of the terminal. Terminals can't do this. There's a terminal and then another terminal and there's a line between these two terminals. (5812C16)