HATTING OFFICER

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Definitions

1. a hatting officer hats executives and staff members "on the job." One of the simplest and most effective ways to do this is as follows: the Hatting Officer visits the person while he is working on post. He observes what the staff member is doing right now. He finds out what product the person is working to produce. He ascertains whether or not the staff member is having any difficulty producing it. We'll say he finds that the staff member is having difficulty. The Hatting Officer then goes away and rapidly locates the policy letter that covers how to do that, how to produce that product. He gives this to the staff member and orders him to study it right now, saying he will return in say ten minutes and check him out on it. In ten minutes the Hatting Officer returns (with his E-meter), WC M4s the staff member on the policy and gives him a proper starrate checkout, demonstrations and all. He then has the person complete the cycle of action he was engaged in and produce the product using the policy he has just studied. This completes one cycle of action of hatting. The Hatting Officer goes off then to hat another. (BPL 3 Apr 73R I)

2. a Hatting Officer gets people through their basic staff hats, sees that they get through Staff Status I and II, gets them trained on their mini hats and then their full post hat, divisional packs, etc. (BPL 3 Apr 73R I)

3. seeing that staff get checked out on policy relative to their post and basic org policy is the duty of the Hats Officer in the Department of Personnel. (BPL 2 Jan 68R)