BAIT AND BADGER

A · B · C · D · E · F · G · H · I · J · K · L · M · N · O · P · Q · R · S · T · U · V · W · X · Y · Z

Definitions

a busy executive or division is not necessarily a producing executive or division. So if no products from him or staff for whatever reason, he's below danger. You don't have a head of div or org if you don't have products coming off and exchange occurring. Only these, not excuses or motions, tell the tale. You can get "PR" and glowing (but false) reports. You can get all sorts of things. But where are the products. So you bait (tease) and badger (nag) the head of div (or org) to impinge on him (draw his attention) until he snarls or cries or screams and spits out an out-point. You don't ask him like repetitive commands, "Why aren't you working?" You ask in many ways "Where are the products?" and he'll eventually tell you an out-point. Like "But I can't get out any products because they aren't products until they are back home telling people how good we are so how can I. . . . " Or "I just keep running around here and nothing happens." Or some other nonsense that is nonsense. That's his WHY. So you tell him, "Look, you don't get out products because you don't think you can!" or "You are just trying to look busy so you won't be thought idle." And if you're smart and on the ball, that will be it. The exec will cognite and go into smooth 2WC at once and you got him out of the Esto P/L Series 13 state into a confront. This is "bait and badger" to get him broken out of non -confronting. That's all that's wrong with him really. He doesn't look. (HCO PL 24 Apr 72)